Privacy Policy Tokyo88Live

This Privacy Policy explains how tokyo88live ("we", "Platform") collects, uses, stores, and protects the personal information you provide when registering for, accessing, or using our services.

Tokyo88Live regards privacy as a fundamental right of every user. We do not treat your personal data as a commercial asset—but as a trust we must uphold to the highest standards we can apply.

By using the tokyo88live platform, you confirm that you have read and understood this Privacy Policy. This Policy applies alongside the Terms and Conditions us and form an inseparable part of it.

Tokyo88Live collects various types of information necessary to operate the platform securely and deliver optimal service. Here are the details of the data categories we collect:

We collect your personal data through the following channels:

Directly from You

• When you fill out the account registration form—your name, phone number, and other basic information.
• When you complete the identity verification (KYC) process by uploading your identity documents.
• When you register a bank account or digital wallet for deposit and withdrawal purposes.
• When you contact our customer support team via live chat or email.

Automatically

• Technical data such as IP address, device type, and browser are collected automatically when you access the platform.
• Activity history such as games played, bets placed, and transactions made are automatically recorded in our system.
• Cookies and similar tracking technologies are used to improve platform performance and user experience.

Every piece of data we collect has a specific and legitimate purpose. Here is a full explanation of why we use your data:

• Identity Verification (KYC): Verifying that each member is a real individual who meets the age requirement and is not on any restricted party list.
• Transaction Processing: Processing deposits, withdrawals, and other financial transactions accurately and on time to the correct account.
• Account Operations: Managing your account, processing logins, sending important account activity notifications, and providing relevant customer support.
• Platform Security: Detecting and preventing fraud, unauthorized access, system manipulation, and other illegal activities that could harm the platform or other members.
• Regulatory Compliance: Meeting the reporting and verification obligations required by the regulatory bodies that license tokyo88live to operate.
• Service Personalization: Tailoring content, game recommendations, and promotional offers to better match your preferences and playing habits.
• Platform Improvements: Analyzing usage data in aggregate (anonymized) form to identify areas for improvement and develop new features.

Tokyo88Live does not use your personal data for purposes beyond those stated above without prior notice and your consent.

Tokyo88Live does not sell, rent, or trade your personal data to anyone. However, there are limited situations where data may need to be shared:

Integrated Service Providers

We work with third-party providers that support platform operations, including payment providers to process transactions and game providers to deliver content. These providers receive only the minimum data necessary to perform their functions, and are bound by strict confidentiality agreements with tokyo88live.

Legal Obligations

Tokyo88Live may disclose data to authorities if required by law, court order, or official request from a competent regulator. Such disclosures are made as narrowly as possible in accordance with the request received.

Rights and Security Protection

If necessary to protect the rights, property, or safety of tokyo88live, our members, or the general public from a proven serious threat, relevant data disclosure may be carried out.

Tokyo88Live implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

• Transit Encryption: All data transmitted between your device and the tokyo88live servers is encrypted using 256-bit TLS/SSL protocol—the same standard used by leading banking and financial institutions.
• Storage Encryption: Sensitive data such as passwords and financial information is stored in encrypted form on our servers—not as plain readable text.
• Internal Access Controls: Access to member data is restricted to staff who genuinely need it to perform their duties, enforced through multi-layer authentication and access logging.
• Security Monitoring: Our systems are actively monitored 24/7 to detect anomalies, unauthorized access attempts, or other suspicious activity.
• Security Updates: Our infrastructure and software are regularly updated to ensure protection against known security vulnerabilities.

Tokyo88Live uses cookies—small text files stored on your device—and similar tracking technologies to enhance your platform experience.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly—for example, to keep your login session active. These cookies cannot be disabled without affecting core platform functionality.
• Functional Cookies: Saving your preferences such as language, theme, and display settings so you do not need to reconfigure them each time you access the platform.
• Analytics Cookies: Collecting anonymous data on how users interact with the platform, helping us understand what works well and what needs improvement.
• Security Cookies: Used to detect and prevent malicious activity such as brute-force attacks and unauthorized access.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies—especially essential ones—may affect how the platform functions and limit some features.

As a data subject, you have a number of rights regarding the personal data we hold. Here are the rights you can exercise at any time:

Tokyo88Live retains your personal data for as long as your account is active and for any additional period required to fulfill legal and regulatory obligations.

• Active Account Data: For as long as your account is active and you continue using the tokyo88live service.
• After Account Closure: Certain data—particularly financial transaction data—is retained for the minimum period required by applicable anti-money laundering and financial reporting regulations. This is generally between 5 and 7 years after account closure.
• Security Log Data: Activity logs and security data are retained for a shorter period—typically between 12 and 24 months—unless an ongoing investigation or dispute requires otherwise.

Once the retention period ends, data will be permanently deleted or anonymized using secure procedures so that it cannot be recovered.

Tokyo88Live reserves the right to update this Privacy Policy from time to time to reflect changes in our services, industry practices, or applicable regulatory requirements.

For material changes—meaning changes that significantly affect how we use your data or the rights you hold—we will provide reasonable notice through:

• An in-platform notification displayed when you log in after changes have taken effect.
• An update to the "Last updated" date at the top of this page.

Continued use of tokyo88live services after an updated Privacy Policy has been published constitutes acceptance of the revised terms. If you do not agree with the changes made, you must discontinue use of the services and submit an account closure request.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please don't hesitate to contact us:

• Live Chat: Available 24/7 via the chat button on the platform—the fastest response for urgent inquiries.
• Email: [email protected] — use the subject "Privacy Request" to ensure your request is directed to the right team.

We are committed to responding to any privacy-related inquiry or request within a reasonable timeframe—generally within 2 business days for general inquiries, and within 30 calendar days for formal rights requests such as data access or deletion.

All communications are handled in Indonesian by our trained team—not an automated system—so you can receive clear, personalized answers to every question you ask.